Etech’s world-wide facilities – Onshore, Nearshore, and Offshore, hold the capabilities to customise the answer that very best match all of your current needs. With Etech’s world-wide outreach, Etech is usually accessible to aid your consumers and produce constant Outstanding ordeals.
a bunch of devoted leaders during the Get in touch with Heart marketplace who're captivated with making a amazing big difference for our
About us Etech delivers up coming-technology BPO remedies. a world minority-owned organization, Etech has developed and trademarked how to turn your data into strategic insights. Leveraging the strength of synthetic as well as human intelligence Etech boosts instruction and coaching to focus on critical behaviors generating enhanced customer encounters and shareholder worth. Etech launched in 2003 with only four hundred staff members and a single Get hold of Middle in Nacogdoches, Texas.
Etech is really an website omnichannel purchaser engagement methods provider for a few of the environment’s main and most highly regarded brand names. The knowledge Etech has attained throughout an array of business enterprise verticals permits us to repeatedly produce Outstanding, particular buyer encounters.
find out more existence At Etech Etech thinks in Operating tough and actively playing challenging and strives to generate workforce sense empowered and assured in The task They're accomplishing.
At QEval, we’re devoted to serving to Get hold of centers make improvements to their effectiveness by very clear, actionable insights. Our overall performance analytics stories provide you with a detailed breakdown of agent routines, purchaser interactions, and operational bottlenecks, so you can also make informed conclusions that lead to measurable enhancements. With QEval, you don’t just get stories—you receive the resources and recommendations to act on them.
Etech’s ground breaking technology options and professional leaders have an understanding of your organization desires and identify the strategic insights your model really should drive final results.
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The mix of care, trust and Strength introduced into the enterprise is what would make the society at Etech one of a kind. Our CEO often suggests, “If we manage our individuals, the figures will manage by themselves.”
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meet up with Malisha, a shining star on our customer support group! From tackling jobs to enjoying pleasurable crew pursuits, Malisha is aware of how to maintain the balance between do the job and Perform. Her optimistic Angle and crew spirit make her a Pleasure to operate with.
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Allow me to share just a couple critical options of what we offer: ✅ specific insights into agent performance through comprehensive analytics